Privacy policy

Welcome to Railtrans L.L.C. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, particularly when you use our contact form. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you fill out quote form or contact form, we collect the following personal information to contact you back:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide in your message

How We Use Your Information

We use the personal information you provide to:

  • Respond to your inquiries and provide the services you request
  • Communicate with you regarding your requests or our services
  • Improve our website and customer service

Storage and Security

We use local storage and sessions to enhance your experience on our website. This technology helps us:

  • Keep track of your preferences
  • Improve the functionality and performance of our website

We do not use third-party analytic applications, ensuring that your data is not shared with external entities for analysis.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request the correction of inaccurate information
  • Request the deletion of your personal information, subject to certain exceptions

To exercise any of these rights, please contact us at

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Str. Customs Terminal - Devolli, Nr. 52,
10000, Prishtina, Kosovo

Thank you for visiting RailTrans LLC. We value your privacy and are dedicated to protecting your personal information.